Terms and Services

Welcome to Eszara. By accessing or using our website, you agree to be bound by the following Terms & Services. Please read them carefully before making a purchase.

1. General Information

This website is operated by Eszara. Throughout the site, the terms “we”, “us”, and “our” refer to Eszara. By visiting our site and/or purchasing from us, you engage in our service and agree to these terms.

2. Eligibility

  • You must be at least 18 years old to use this website
  • By placing an order, you confirm that all details provided are accurate

3. Products & Pricing

  • We sell ladies handbags and related materials
  • All prices are listed in INR (₹) and are subject to change without notice
  • We reserve the right to modify or discontinue products at any time

4. Order Acceptance & Cancellation

  • We reserve the right to accept or cancel any order at our discretion
  • Orders may be canceled due to:
    • Product unavailability
    • Incorrect pricing
    • Suspected fraudulent activity

If canceled, you will be notified and refunded if applicable.

5. Payments

  • We accept payments via secure third-party gateways (e.g., Razorpay, Stripe, UPI, Cards)
  • Cash on Delivery (COD) may be available on eligible orders
  • We are not responsible for payment failures due to third-party issues

6. Shipping & Delivery

  • Orders are shipped as per our Shipping Policy
  • Delivery timelines are estimates and may vary
  • Delays caused by courier partners are beyond our control

7. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy
  • Items must be unused and in original condition for eligibility
  • Refund timelines may vary depending on payment method

8. Intellectual Property

  • All content on this website (images, logo, text, designs) belongs to Eszara
  • You may not copy, reproduce, or use our content without permission

9. User Conduct

You agree not to:

  • Use the website for illegal purposes
  • Provide false or misleading information
  • Attempt to hack, disrupt, or misuse the website

10. Limitation of Liability

  • We are not liable for any indirect or incidental damages arising from the use of our website or products
  • Product usage is at your own discretion

11. Third-Party Services

We may use third-party tools and services (payment gateways, analytics, etc.). We are not responsible for their policies or actions.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.